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Refund & Termination Policy

 
Our department handles all withdrawal and refund requests submitted. Identification documents must be submitted and approved in order to process a withdrawal and refund. Documentation includes:
  • Government issued photo ID
  • Bank statement or utility bill dated within the past 12 months. Must include your name, address, and logo of the issuing company
  • Copy of the front and back of the credit card used to fund the account. The first 12 digits may be covered on the front. The CVV code may be covered on the back.
Initial deposits made with a credit card can only be withdrawn via the same method that was used to fund the account. The minimum withdrawal amount back to a credit card is 5 or 100 via bank wire transfer (depending on the currency to which your account is set). GTOPTIONS charges no withdrawal fees for credit cards. GTOPTIONS is not responsible for charges incurred due to foreign currency exchange.
Earnings can be withdrawn via bank wire transfer or credit card. GTOPTIONS reserves the right to withdrawal earnings via their choice of method. The minimum amount required to withdrawal earnings is 100, depending on the currency to which your account is set.
For bank wire transfers, GTOptions covers the withdrawal fee for the first withdrawal of a given month. Any subsequent withdrawal using bank transfer will accompany a processing fee of $30, which covers the transfer fee. The transfer fee covers the charge of sending your earnings to your bank account; however GTOPTIONS is not responsible for any additional fees incurred. Once a withdrawal request has been submitted, it will take GTOPTIONS 4 business days to process the request. Once the request has been approved please allow an additional 5-7 days for the funds to show in your account. If investment rewards and bonuses have been received, GTOPTIONS will only process a withdrawal request once all terms have been met.
To terminate your account, please contact the Customer Support department to withdrawal your balance (follow the withdrawals procedure).
Please note that due this procedure we may have to charge you with 10% of your total balance or $ 100 (The higher between them) as termination fee.
The card holder agrees that the merchant of record is able to store cards on file for quick deposits when required.
 
 
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